IT Helpdesk Support - APAC
Premier Tech Systems and Automation Co., Ltd.Machinery
Today
Full Time
5 - 7 Year
Samutprakarn
Bachelor's Degree or Higher
Negotiable
- Receive the requests and participate in the computer equipment purchasing process.
- Manage the computer equipment inventories.
- Install, configure and maintain computer and telephony equipment.
- Participate in the management of the computer and telephony park.
- Diagnose and resolve problems encountered by users.
- Follow-up on processed requests and proceed with their closure.
- Install and update computer software.
- Ensure that application installation procedures and software standards are respected.
- Support users on an international perimeter.
- Lead complex work assignments.
- Install and update complex computer software.
- Install, configure, maintain and manage audiovisual equipment.
- Diagnose and resolve complex and major problems.
- Monitor new trends in system evolution.
- Participate in the development and implementation of work methods and processes.
- Participate in the definition of the IT department's projects and priorities.
- Train and onboard new team members.
- Bachelor's degree in computer science, Computer Engineering, IT or related fields.
- At least 5 years in the IT Technician.
- Proven experiences as a help desk technician or other IT customer support role.
- Proven experiences with Microsoft 365, One Drive & Share point, Linux, Ubuntu.
- Tech savvy with working knowledge of computer setup, system and network etc.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Good communication skills, and Customer-oriented.
- Highly self-motivated to achieve the responsible assignment.
- Ability to quickly gain to work with new technologies.
- Fluent in English and Thai language
- Provident Fund
- Marriage gift
- Ordination gift
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Employee's uniform
- Funeral payment support
- Annual bonus
Premier Tech Systems and Automation Co., Ltd.PREMIER TECH SYSTEMS AND AUTOMATION LTD.
For almost 100 years, Premier Tech has been growing internationally, driven by the collective power of its 4,500 team members in 27 countries. Backed by a quarter-century-long track record of solid growth. At Premier Tech, People and Technologies connect in lasting, transformative ways, giving life to products and services that help feed, protect, and improve our world. We are committed to creating sustainable solutions and much more as we keep innovating.
Location93 Moo 9 Bangna-Trad Km.19 Road, Bangchalong, Bangplee, Samutprakarn 10540
Contact personHR Department
Telephone0-2740-5001 Fax 0-2312-6838
Website
