Senior Engineer
Triple T Broadband Public Company Limited (3BB)- Monitor & control Utilization Capacity of Partner for mainternance Lastmile to customer Within SLA 24Hr.
- And Customer High Value SLA 4 Hrs.
- Tracking and Follow up quality punctual of technique mainternance team to appointment customer.
- To analyze problem root causes fault rate mainternance last mile FBB to prevent recurring problems and develop automation tasks, process reports to monitor routine work
- Control the technician to close order within SLA and control quality of Mainternance
- Correction and control Mainternance issues and find out solution for support technique mainternance team onsite.
- Proactive for support Mainternance
- Follow up and feedback Activity Performance Report to the owner and management
- Bachelor’s degree in Electrical Communications Engineering, Telecommunication Engineering, Computer Engineering or related field
- Experience 3-5 years experience on FTTx Broadband Internet, Telecommunication system, IT Networking
- Knowledge in Data Analysis & data visualization
- Strong analytical and problem-solving skills
- Experience with Tableau , PowerBI
- Experience in Service Management, Project Management skills
- Good team player with excellent interpersonal skills
- Provident Fund
- Staff training and development
- Overtime
- Accommodation allowance (in other provinces)
- Fuel/transportation fees
- Marriage gift
- Telephone bill allowance
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
1. การพัฒนาโครงสร้างพื้นฐานด้านดิจิทัลอัจฉริยะ (Digital Intelligence Infrastructure)