Guest Services Assistant (Surat Thani Airport) English Resume Only!!!
Thai Air Asia Co.,Ltd.Aviation/Airlines, Hotel/Resort, Real Estate, Transportation/Logistic, Trading/Import/Export, Travel
Today
Full Time
0 - 5 Year
Surathani
Bachelor's Degree
Negotiable
The Guest Services Assistant shall maintain the highest level of safety, security and service standards for ground operations.
Responsibilities:
- Documentation Checking: passport checking (International) and I.D. matching (Domestic), reservation checking from the system and issuing boarding pass.
- Tagging luggage and carry on inspection, referred to Teams & Conditions.
- Boarding guests to the aircraft.
- Deplaning guests from the aircraft.
- Providing assistance to guests if any special need: wheelchair, NTL, etc.
- Handling documents: GD, crew sign, collecting departure and arrival immigration card.
- Asking 7 mandatory security questions to all passengers that check-in their luggage.
- Complying with Airline Standards, Safety performance, the applicable law and procedure in all locations where operations are conducted.
- Bachelor's Degree in any field with customer service or ground service experience
- Experience in working in Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Possess good interpersonal and communication skills with TOEIC scores above 550 is advantageous
- Able to work on shift with flexible hoursIf you wish to review how we handle and protect your personal data, please review our Privacy Notice for Candidates.By clicking “Apply Now” you agree to our Privacy Notice for Candidates.
- 5-day work week
- Social security
Thai Air Asia Co.,Ltd.Thai AirAsia is among Asia's fastest-growing airlines. We are zooming into our 14 years of operations with 3,700 efficient staff ready to give excellent service. To date, more than 12 million guests have flown with us. We have the most extensive route network and the most number of flights in Asia.
Our organization continues to move forward. Our fleets are expanding with the continuous arrival of brand new Airbus A320-200 aircraft with the vision of being the leading sustainable travel technology company in Asia providing more than just affordable flights. Besides, we have the mission to provide the highest quality product, embracing technology to reduce cost, enhance service, to care for all our stakeholders, from Allstars, guests, business partners, and investors to communities and governments, to create jobs across the region.
We are aiming to be the best company to work for where dreams come true, and to create a globally recognised, sustainable ASEAN brand focused on adding value to the economy, society and environment where opportunities are opened for all and "Now Everyone Can Fly".
LocationNo.222 Don Mueang International Airport 3rd floor Central Office Building Room No. 3200, Vibhavadi Rangsit Road, Sanambin, Don Mueang, Bangkok 10210
Contact personPeople Department
Telephone0-2562-5700 Ext.5062 Fax 0-2562-5708, 0-2562-5705
Website
