Service Engineer (Chonburi)

Brief Outline of Main Duties

• Install, train, and provide technical knowledge and troubleshooting on Makino milling machines at the customer's facility.
• Developing, preparing, generating, and analyzing special reports pertaining to Service activity.
• Manage difficult customer situations in a positive manner, respond promptly to customer needs and solicit customer feedback to improve service
• Establish and build exemplary communication and customer service relationships with customers.
• Willingness to help others in the team and expect good work cooperation with other Service Engineers and Team Leaders. 

• Male, age range 25-35 years.
• Bachelor's degree in Engineer related field preferably Mechanical, Mechatronics.
• Minimum 3 years of experience in maintenance of CNC machine tools and mechanical troubleshooting.
• Located in Chonburi or Rayong area.
• Experience working with Fanac controls are a PLUS.
• Good verbal and written communication skills in English.
• Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams, Hydraulic and pneumatic circuits.
• Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
• Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events.
• Must willing to travel to all customers in all main industrial areas in Thailand and required to stay at hotels close to customer place for continuous job.
• Able to work with overtime hours including Saturday, Sunday and public holidays based on the requirement.
• Must have personal car for using while customer visit and standard millage reimbursement can be done for any company related travels. 

• Provident Fund
• Staff training and development
• Overtime
• Fuel/transportation fees
• Marriage gift
• Recreational allowance
• Per diem
• Vehicle depreciation allowance
• 5-day work week
• Social security
• Health insurance
• Accident Insurance
• Ordination leave
• Employee's uniform
• Funeral payment support
• Annual trip or party
• Performance/results-based bonus
• Annual bonus