1. Conduct a thorough review of Line messages and emails to identify pending tasks and ensure efficient internal coordination.
2. Collaborate with internal teams to track vehicles and facilitate onsite coordination as required.
3. Evaluate customer-related cases and provide timely feedback to ensure swift resolution.
4. Address and resolve Key Account Management (KAM) issues, liaising with relevant stakeholders when necessary.
5. Attend meetings and contribute updates on ongoing projects, customer cases, and operational matters.
6. Monitor and analyze the Daily Shipment Report to ensure efficient logistics flow and timely deliveries.
7. Provide feedback and updates on Key Account (KA) customer cases, ensuring effective issue resolution.
8. Prepare and submit weekly and monthly reports on project status, shipment progress, and client feedback.
9. Follow up on vehicle pickups to ensure successful and timely execution of deliveries.
10. Monitor and update the status of shipments and proactively address any potential delays or issues.