Customer Service Staff
HOYA LENS THAILAND LTD.
RX Customer Service Staff (shift ) : Able to work as 12-hour shift pattern (Both Morning shift and Night shift)
HOLT RX Customer service staff is responsibilities & supporting all customer and Global Key Accounts in Americas; Europe; Japan and APAC. He/She will communicate and cooperate with customers; GKA team and HOLT organization to fulfill customer satisfaction; run business and projects smoothly.
ESSENTIAL DUTIES & RESPONSIBILITIES:
• Coordinate/Communicate in English with US/EMEA/JAPAN/APAC teams
• Coordinate/Investigate a customer complaint and feedback the actions to reach customer satisfaction.
• Supporting the customer requisition and work with internal to meet their needs
• Monitoring on service level and fast customer communication
- Accommodation
- Annual basic wage/salary adjustment
- Diligent allowance
- Dormitory
- Free shuttle bus
- Life insurance
- Medical care
- Shift work allowance
- Provident Fund
- Staff training and development
- Overtime
- Social security
- Health insurance
- Accident Insurance
- Employee's uniform
- Funeral payment support
- Attendance bonus or other special compensation
- Performance/results-based bonus
- Annual bonus
HOYA LENS THAILAND LTD.An international company, involved in the manufacture of health care products for export under BOI for over 50 years with its factory in Pathumthani and Ayutthaya area.
