1Reviews 5Average

Customer Services (Spanish or Italian speakers preferred)

Acha Co., Ltd.

Jewelry & Ornaments

Today

See Reviews Apply Now

View this job in new tab

Basic Requirements

Full Time

2 - 3 Year

Bangkok and its Vicinity

No degree requirement

30,000 - 50,000 baht/month + Commission

Responsibilities

· Responsible for managing orders made by our customers through our website.

· Maintain good relationships with customers and deliver first-class customer service by replying to emails on time and professionally.

· Responsible for answering online inquiries from new customers regarding products and services.

· Responsible for meeting with customers in our showroom and presenting them with the latest product developments.

· Coordinate between the customer and the Acha production team to process special orders.

· Ensure that complaints and returns are handled correctly and ensure customer satisfaction.

· Support online marketing activities to find new customers from the assigned countries.

Admin tasks to support operations and management.

Requirements

· A high level of spoken and written English is a must.

· Age between 25 – 35 years.

· Previous experience of 2 years in sales/customer service or working in the hotel or travel industry is required (applications from new graduates or people without relevant experience won’t be considered).

· Customer-service minded.

· Able to work full time.

· Hardworking, responsible, and able to take care of customers independently while still being part of the sales team.

· A third language such as Spanish, Italian, German, or French is required.

· Computer literate: Excel & Outlook, Internet, etc, as 90% of the work is with the computer.

Welfare and Benefits

Paid sick leave
6 Days of Paid annual leave
Competitive Basic Salary
Guaranteed yearly salary increase
Monthly Bonus
Paid overtime (Overtime is voluntary)
Up to 4 Bonus Day
Yearly 2-day company trip and several company parties
5-day work week
Social security
Flexible working hours

Acha Co., Ltd.

About Company

Acha Company Limited was established 20 years ago and is growing its business. It is a successful wholesale company that imports and exports jewelry all over the world. The amount of employees is 90 people and growing. People from several backgrounds work together every day to give the best quality and service to their customers.