Senior Officer, Chargeback Analyst
United Overseas Bank (Thai)15/11/2024
Full Time
10 - 15 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
Negotiable
- Chargeback Analyst is responsible for financial investigation of Credit/Debit Cardholder ’s dispute, submitting /reviewing the customer dispute cases to opposite banks based on Visa, MasterCard ‘s dispute regulation for end to end of dispute processing , work closely with the customer service team to resolve customer issues in a timely and efficient manner, and prepare the data for performance business analytics and provide actionable reporting to assist in efficient and accurate chargeback processing.
- Minimum 10 - 15 years experiences with financial institutions in area of Card or Merchant Chargeback / Dispute or relevant experiences.
- Bachelor or master’s degree in arts or related areas.
- Ability to work independently and as a team.
- Knowledge on Visa and MasterCard ’s Dispute Regulation and other relevant laws/ regulations in which involved in Customer Dispute Consumers.
- Good communication and interpersonal skills.
- Good command of English and computer literacy.
- Commission
- Life insurance
- Provident Fund
- Staff training and development
- 5-day work week
- ประกันชีวิต
- Social security
- Health insurance
- Accident Insurance
United Overseas Bank (Thai)United Overseas Bank (Thai) Public Company Limited is a member of the United Overseas Bank Group, which aims to be a premier bank in the Asia – Pacific Region. With over 150 branches across Thailand, and supported by UOB Group’s extensive network of over 500 offices in 18 countries and territories, the Bank is well-positioned to play a significant role in the continued growth of the Thai economy and the banking & financial industry. We are seeking committed, energetic individuals who believe in being rewarded for performance, who want to grow in their careers, while at the same time, contribute to UOB’s exciting growth in
Location191 Good Wood Building, Fl 4th South Sathorn Rd., Sathorn, Bangkok 10120
Contact personTalent Acquisition
Telephone0-2343-4242,02-343-4291,02 343 4237 Fax 0-2343-4261
