• Bachelor's degree in computer science, Information Technology or any related fields
• 3-5 years of experience in Application Support/Help desk
• Experience with Database, MongoDB, MySQL, PL /SQL, SQL Developer and Workflows
• Experience with MS SQL Database, MS Report Builder
• Experience with MS D365 BC (Will be Advantage)
• Experience in connecting front-end, API and back-end.
• Experience with incident management tools and ticketing systems.
• Strong technical knowledge of software applications and systems.
• Strong in database and programming skill
• Good understanding of business and operations process flow.
• Good analytical, problem solving, communication, presentation, and interpersonal skills.
• Strong problem analysis, self-motivated, enthusiastic and resolution skills are required.
• Able to work as a team, will to learn, and detailed oriented.