Job purpose
Explore and plan to drive business growth by attracting new customers and maintaining high levels of customer satisfaction through strategic planning that covers every stage of customer interaction, from knowing your customers, and developing new products and services, to creating memorable customer experiences.
Key responsibility
1. Study customer behaviors, Health and wellness trends, and competitor analysis not only in the life insurance market but also in relevant industries to develop the Health and Wellness proposition of SE Life
2. Explore and develop partnerships with Health and Wellness partners to strengthen product value proposition
3. Implement Health & Wellness Ecosystem
4. Enhance the Health and wellness experience for all stakeholders; staff, distributors, and customers