Assistant Account Manager, Account Manager
บริษัท เอฟบีเอช เทคโนโลยี (ประเทศไทย) จำกัดResponsibilities:
Customer communication and service:
- Assist account managers in handling customer inquiries, complaints and needs, and ensure that customer problems are resolved in a timely manner. Follow up customer needs, provide necessary information and support, and maintain customer relationships.
- Responsible for the arrangement of activities and building the relationship with high or medium level customers, e.g. MD, CXO, DD or AD.
Customer information management:
- Maintain and update customer information database to ensure the accuracy and completeness of data.
- Prepare and organize customer-related documents and reports.
Sales support:
- Assist account managers in formulating and implementing sales plans, including market research, competitive product analysis, etc.
- Participate in the planning and organization of sales activities, and support account managers in achieving sales targets.
Project management:
- Assist account managers in following up on project progress and ensure that all work is completed on time.
- Coordinate internal resources, solve problems that arise in the project, and ensure the smooth progress of the project.
- Reporting and analysis.
- Obtain the key information of the related project, e.g. demand forecast, budget and bidding plan, competitors' information etc.
- Responsible for bidding support of passive products with customers, e.g. optical fiber, dropwire, spiltter, closure, pre-connector etc.
- Responsible for the assistance of the project execution work on projects for cash process (PO, bond, DAT/DAC, overdue payment, claim etc).
- Birthday Cake/Meal
- Company outing (Annual trip.)
- Company’s car with drivers
- Festival Gratuity; Chinese New Year, Songkran Festival and International Women's Day
- Festival gift; for example, Moon cake
- Free personal car parking fee
- Group insurance
- Laptop and stationery
- Mobile allowance
- Office hours: Mon - Fri (9:00 AM - 6:00 PM) with lunch break
- Provide company car + driver
- Team building and project bonus
- Transportation allowance
- Travel allowance
- ค่าทำงานล่วงเวลา
- ค่าน้ำมันรถ, ค่าเดินทาง
- ค่าโทรศัพท์
- ค่าใช้จ่ายในการเดินทาง
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- มีเวลาการทำงานที่ยืดหยุ่น
- เที่ยวประจำปี หรือเลี้ยงประจำปี
- โบนัสตามผลงาน/ผลประกอบการ
บริษัท เอฟบีเอช เทคโนโลยี (ประเทศไทย) จำกัดFiberhome Communications is a subsidiary of China Information Technology Group. It is an internationally renowned provider of information communication network products and solutions. Its business covers more than 100 countries and regions around the world, with more than 38,000 employees and annual revenue of more than 60 billion yuan
Adhering to the mission of "maximizing the value of digital connectivity and benefiting human society", Fiberhome makes every effort to build advanced technologies, continuously contribute Fiberhome wisdom, and let more people share the better life brought by information and communication. Our values are "customer-oriented, honest dedication, continuous innovation, incremental development".
