Key Account Manager

- To elaborate a quality approach allowing the company to reach the quality level expected of the customer - through referential/organization/communication.

- Responsible of the respect of the development delivery committed with the customer, the strict application of quality standards of the customer and the respect of the finish product delivery.

- To be the first point of effective communication for the customer.

- Provide to customer documents as sales confirmation, production plan and tracker of delivery in a weekly basis.

- Promote and present company image to customer and business partners.

- Ensure proactive approach in customer relationships.

- Collaborate with cross-department team in execution initiatives and activities in order to achieve customer satisfaction

- Other duties as Product Director / Managing Director assigned.

-English fluent, French is a plus.

-Project management in a high variability environment.

-High relational skills and empathy competencies with stakeholder, internal and external.

-High organization and capacity to synthesis the “big picture” of the situations.

-Notion about industrial and manufacture production.

-Lean management knowledge is a plus.