Customer Assistance - Russian ประจำ Tops (Phuket Zone)
บริษัท เซ็นทรัล รีเทล คอร์ปอเรชั่น จำกัด (มหาชน)การโรงแรม/รีสอร์ท, เครื่องดื่ม/อาหาร/ภัตตาคาร, ค้าขายปลีก/ค้าขายส่ง
17/11/2024
งานประจำ
0 - 10 ปี
ภูเก็ต
ปริญญาตรี
สามารถเจรจาต่อรองได้ + Commission
Principal Accountabilities:
1. Warmly welcome all customer. And help them to pick up trolley or basket.
2. Advise the store service (Offiine and Online), the promotion (seasoning or member) and lead them to the product's location.
3. Able to be an expert in duty grocery zone, Product representative with a good personality and good attitude.
4. Understand clearly about present promotion and price, Understand what cus-tomer need.
5. Helping and find Solution for the customer, to be the translator.
6. To Survey type of product or the product that customer cannot find and the product unavailable to sell
7. To enhance customer satisfaction by providing the excellent service and communication to customers both of Thai and Foreigner
8. To provide Tops information and product knowledge to customers.
9. Assists in the management of the compilation and distribution of Customer Relation trends.
10. Assists customers as needed via cross-selling, up-selling and add-ons skills. Must be up to date on Policies, Procedures, Product Knowledge and Selling Skill
11. Works with third party to ensure seamless handling of all Customer questionsand concerns.
12. To facilitate and help his/her subordinates to manage the department smoothly and timely.
13. To communicate company message to the team correctly and efficiently and provide their feedback to Tops management.
14. To coordinate with all Tops support team to make overall projects and as- signments from Management achieved the target.
15. To ensure that proper safety procedures are being used.
16. To get self-updated with new Tops working process and procedures.
17. Survey customer need, customer satisfaction with customer and summary re-port to store manager and District director
Branch
- Kamala Phuket
- Porto De Phuket
- Phuket Festival
- Phuket Floresta
- Rawayana Phuket
- Patong Phuket
- Able to communicate in Russian and English
- Passionate about service work
- Able to work in shifts
- Experience in service work will be given special consideration
- Welcome fresh graduates
- กองทุนสำรองเลี้ยงชีพ
- ค่าทำงานล่วงเวลา
- ค่าทุนการศึกษา
- ค่าโทรศัพท์
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- โบนัสตามผลงาน/ผลประกอบการ
- โบนัสประจำปี
บริษัท เซ็นทรัล รีเทล คอร์ปอเรชั่น จำกัด (มหาชน)About Central Food Retail
Central Food Retail Company Limited (CFR) is the largest supermarket chain in Thailand operating since 1996, and is one of the business units under Central Group (CG). Currently, Central Food Retail Co., Ltd. Operates 205 supermarkets in six different formats: Tops,Tops Food Hall,Tops Fine Food and Tops CLUB. Besides the four supermarket formats, the company also operates Tops Wine Cellar. In 2015, the company’s joint venture with Japan’s No.1 health and beauty store led to the opening of four Matsumoto Kiyoshi stores.
Our mission is to be the best and most successful supermarket operator in Thailand. We are committed to providing our customers with the best services and the highest quality standards. The company seeks only the freshest of both local and international products sourced from the World’s best origin to be the No.1 in customer’s hearts. Products are guaranteed with awards such as Food Safety Excellence Award from The Ministry of Public Health and GAP certification from Ministry of Public Health. Additionally, the company is widely recognised across the continents. The Institute of Grocery Distribution (IGD), United Kingdom, recognised Tops Food Hall as one of Asia’s 5 Best Premium Stores to Learn From; and the Canadian Grocer listed Tops Food Hall at Central Chidlom as one of World’s 25 Grocery Stores to Visit Before You Die. Regarding product innovation, the company’s private label has won PLMA’s World Private Label International Salute to Excellence Award for two consecutive years from the Netherlands.
ที่อยู่306 Silom Road, Suriyawong, Bangrak, Bangkok 10500
ชื่อผู้ติดต่อK.Witchupong
โทรศัพท์0655107583
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