Supplier Quality and Efficiency Specialist – South East Asia

 ESSENTIAL FUNCTIONS

  - Generate and maintain APQP documentation including new & existing product PPAP documentation, ISO work instructions, process maps, SOP’s, and CAPA’s

  - Utilize quality tools to identify root cause, document and implement sustainable solutions. Tools to include 8D, 5 why, fishbone diagrams, histograms, capability studies, Cpk and control charting as well as others.

  - Conduct external supplier audits, as well as start to administer the audits, under the guidance of the Director of Global Quality, in the ARAS quality software.

  - Responsible for ensuring quality management system documentation and SOP’s are up to date and current. This also will involve ensuring approved documents are distributed to the various MiTek facilities.

  - Responsible for the data collection and reporting of quality measurement metrics at various MiTek supplier facilities.

  Perform follow up “audits” of implemented Corrective Action/Preventative Actions to ensure that effective actions have been implemented. Will also assist with the investigation of quality issues that arise within the company.

  - Responsible for assisting with the development, documentation and product qualifications

  - Ability to work more than 40 hours core hours weekly, as required to meet customer and project requirements for conference calls and meetings that cross multiple time zones.

ESSENTIAL TASKS

   - Perform administrative functions such as reviewing and writing reports.

   - Enter and update information into ARAS (Quality Management System).

  - Administer approval, audit and documentation process using APQP methods

  - Answer phones, support team on conference calls and with presentations as needed

  - Maintain core corporate metrics for all facilities within Mitek organization support improvement initiatives

POSITION QUALIFICATIONS

Core Corporate Qualities

  - Attendance/Attitude - Ability to exhibit a conscious effort to fill ones responsibilities on an hour-by-hour, day-by-day basis. The partner understands the importance of attendance in his/her working relationships with team members and demonstrates an attitude that is conducive to the MiTek’s culture.

  - Customer Oriented - Ability to create a customer friendly culture by take care of the customers’ needs while following MiTek’s policies and procedures.

  - Enthusiastic/Creativity - Ability to bring energy to the performance of a task and the ability to approach a need, a task or an idea from a new perspective.

  - Flexibility/ Initiative/Accountability – Ability and willingness to change plans or ideas in order to deliver the highest quality in design, customer service, innovation, manufacturing and distribution of electronics and communications products. Ability to recognize and do what needs to be done before being asked to do it and the ability to hold yourself and others accountable for what is being asked of you. Ability to work outside of core hours to maintain project communication including after hours calls, conference calls and travel.

  - Team Player/Loyalty – Demonstrate ability to work with others while showing the responsibility, dependability and accountability of what is expected to be a positive contribution to the team and the company while working towards the corporate Vision together.

  - Able to successfully diffuse escalated situations with customers, external auditors and partners within the company.

  - Able to travel to other facilities & customer locations as required

  - Ability to learn and decipher complex technical documents and requirements to ensure compliance is achieved and sustained.

Core Position Qualities

  - Accuracy/Detail Oriented - Ability to perform work accurately and thoroughly. Ability to pay attention to the minute details of a project or task and achieve the desired result within budget and specified timelines.

   - Adaptability - Ability to adapt to progress & change in the workplace to create the best outcome for MiTek and its partners.

   - Analytical Skills - Ability to use thinking and reasoning to solve a problem.

   - Communication, Oral/Written - Writes clearly and informatively; Edits work for spelling and grammar; present numerical data effectively; Able to speak, read, count, and interpret written information in the English language.

   - Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.

   - Organized - Possessing the trait of being organized or following a systematic method of performing a task.

   - Continuous education and improvement to ensure the latest technology and requirements are utilized and achieved

   - Ability to work with minimal supervision

   - All other duties as required

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