Technical Support Manager
บริษัท แอ็ลไลด์ เม็ททัลส์ (ไทยแลนด์) จำกัด**Job Responsibilities:**
1. **Team Management and Planning**
- Plan and manage the Technical Support team’s operations, covering both installation and service tasks, to ensure efficiency and achieve the set objectives and goals.
2. **Problem Analysis and Solutions**
- Analyze, identify preventive measures, and resolve work-related issues. Provide guidance and consultation to the Technical Support team to ensure their operations align with the company’s policies and standards.
3. **Customer Training and Knowledge Development**
- Plan, analyze, and execute effective training programs to enhance customers' understanding and usage of the company’s products.
4. **Internal Staff Training**
- Plan, analyze, and implement training programs to enhance the knowledge and skills of internal staff in installation, maintenance, and repair of equipment, ensuring effective performance.
5. **Cross-Departmental Support**
- Collaborate with and support other departments to ensure the achievement of departmental goals, driving efficiency and maximizing customer satisfaction.
**Key Qualifications:**
- Strong leadership and team management skills.
- Expertise in technical support operations, including installation and service processes.
- Proficiency in problem-solving, with the ability to guide and mentor team members.
- Excellent communication and training abilities for both internal staff and customers.
- Males/ Female, age over 32 years old,
- Bachelor's Degree or higher in Electrical Engineering, Mechanical Engineering or related field
- Familiar with kitchen equipment or experienced in Food Industry would be an advantage,
- Proven working experience as a Project Technical Support Engineer (Electrical Engineer, Mechanical engineering) or related field
- Good time management with well organized-priority skills.
- Good command of written and spoken English,
- Good computer literacy,
- Life insurance (ประกันชีวิต)
- Medical insurance
- Variable Bonus
- การฝึกอบรมและพัฒนาพนักงาน
- ค่ายินดีมงคลสมรส
- ค่าโทรศัพท์
- ทำงานสัปดาห์ละ 5 วัน
- ประกันกลุ่ม (สุขภาพ, อุบัติเหตุ, ชีวิต)
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- ปรับค่าจ้างประจำปี (ขึ้นอยู่กับผลประกอบการ)
- ลาบวช
- สหกรณ์ออมทรัพย์
- สิทธิลดอัตราดอกเบี้ยเงินกู้ซื้อบ้านกับ ธอส.
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- เงินช่วยเหลือฌาปนกิจ
- โบนัสตามผลงาน/ผลประกอบการ
บริษัท แอ็ลไลด์ เม็ททัลส์ (ไทยแลนด์) จำกัดAllied Metals (Thailand) Co., Ltd. is a leading distributor of commercial kitchen equipment. We also specialize in designing catering system, manufacturing stainless steel kitchen equipment by our own factory, installation and after sales service.
We are now recruiting a dynamic team to join us in the following positions:
