Operations Specialist
DESTINATION MANAGEMENT SERVICES (THAILAND) COMPANY LIMITEDAviation/Airlines, Travel
Today
Full Time
3 - 10 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
Depend on qualifications and experience
The Opportunity:
We are looking for Operations to join our mission to “inject ‘Customer Service WOW’” at every point in the client journey into the values of all teams. You will be a part of our operations team to deliver seamless experiences to our high expectations of international guests.
More specifically of what will you do:
- Trip Management: Ensure seamless bookings, reservations, and logistics for hotels, airlines, and local partners.
- Client Support: Assist travel consultants, resolve travel issues, manage guide assignments, and handle customer care.
- Quality Assurance: Monitor tour details, update documentation, check operation performance, and ensure accuracy.
- Minimum degree educated in related fields.
- Minimum 2 years in tour operations, travel agencies, hotels, or related fields.
- Fluent in English and Thai - written and spoken.
- Excellent communication, MS Office & Excel, Google Suite, problem-solving, time management, and attention to detail.
- Additional: Willingness to work overtime during peak season.
- Annual holidays
- Company party
- Medical and accident insurance
- Provident Fund
- 5-day work week
- Social security
- Accident Insurance
- Flexible working hours
- Employee's uniform
- Funeral payment support
- Annual trip or party
DESTINATION MANAGEMENT SERVICES (THAILAND) COMPANY LIMITEDWorking at Smiling Albino is like embarking on an adventure where you’ll be immersed in a culture of exploration, creativity, and genuine connection. Our core values revolve around delivering high-end, customized travel experiences that expose the hidden corners of Southeast Asia while showcasing the beauty of the region.
As a member of the Smiling Albino team, you’ll be part of a group of travel enthusiasts who are committed to creating memorable experiences for our guests. This dedication to excellence and attention to detail ensures that every trip is unique, original, and well thought out.
The company’s values should interest you if you’re passionate about travel, love to explore new cultures, and enjoy creating unforgettable experiences for others. As a travel enthusiast yourself, you’ll be able to relate to the company’s mission and find fulfillment in helping others discover the wonders of Southeast Asia.
As a member of the Smiling Albino team, you’ll be part of a group of travel enthusiasts who are committed to creating memorable experiences for our guests. This dedication to excellence and attention to detail ensures that every trip is unique, original, and well thought out.
The company’s values should interest you if you’re passionate about travel, love to explore new cultures, and enjoy creating unforgettable experiences for others. As a travel enthusiast yourself, you’ll be able to relate to the company’s mission and find fulfillment in helping others discover the wonders of Southeast Asia.
Location55, 57 Soi Ramkhamhaeng 24 Yeak 34, Huamark, Bangkapi, Bangkok 10240
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