Engineer, Technical Services (Scientific Solutions)

DKSH (Thailand) Limited

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Basic Requirements

Full Time

2 - 8 Year

Bangkok and its Vicinity

Bachelor's Degree or Higher

Negotiable

Responsibilities

• Conduct after-sales service visits for equipment

• Using various strategies and tools to provide effective solutions to customers' concerns.

• Communicating with clients, engineers, and other technicians to ensure that services are

delivered effectively.

• Promptly following up on service requests and providing customer feedback.

• Monitoring equipment and machinery performance and developing preventative maintenance

measures.

• Delivering demonstrations to ensure that customers are educated on safe and effective

equipment use.

• Writing reports and presenting findings to Managers on a regular basis.

• Generate service income for service & maintenance contracts.

Requirements

• Bachelor’s Degree in Electronics or Electrical or Medical Engineering or related

• Excellent active listening and customer service skills.

• Good English communication ability.

• A willingness to learn and work overtime when required.

• Ability to collaborate.

• A valid driver's license and willingness to travel.

Welfare and Benefits

Provident Fund
5-day work week
Social security
Health insurance

DKSH (Thailand) Limited

About Company

DKSH is the leading Market Expansion Services provider with a focus on Asia. As the term "Market Expansion Services" suggests, DKSH helps other companies and brands to grow their business in new or existing markets. Publicly listed on the SIX Swiss Exchange since March 2012, DKSH is a global company headquartered in Zurich. With 750 business locations in 35 countries – 720 of them in Asia – and 27,600 specialized staff, DKSH generated net sales of CHF 9.8 billion in 2014. In 2015, DKSH celebrates its 150th anniversary. With strong Swiss heritage, the company has a long tradition of doing business in and with Asia and is deeply rooted in communities and businesses across Asia Pacific.