Customer Support Engineer (Chinese Speaking)

• Conduct Quality Approval Certificate.
• Manage the complaints and reduce claim compensation.
• Field investigation and Sorting material at customer site when customer faces the problem.
• Make a good relationship with the customer.
• Support and coordinate with internal team (Marketing, Inspection, and Production).

• Experience in technical service, customer support, Quality Control or a related field.
• Excellent communication and interpersonal skills to engage effectively with customers
• Bachelor degree of Metallurgical Engineer, Material Engineer, Chemical Engineering or a related field.
• Fluent in Mandarin Chinese (written and spoken), with strong proficiency in English (TOEIC 500 points up) and Thai
• Advanced MS Word, Excel and Power Point skills required to perform tasks.
• Systematic thinking, good analytics, self-motivation and highly responsibility.
• Able to work under pressure and coordination skills.
• Can start working immediately will be preferable.
• The personality are active, vigorous and positive thinking.

Welfare

• Working 5 days a week (Holiday : Saturday-Sunday)
•  Housing Allowance / Food Allowance / Monthly diligence
• Life insurance and health insurance / Dental fee / Medical expenses and family dental fees
• Overtime pay (OT) and Bonus according to performance.

• Housing Allowance / Food Allowance / Monthly diligence
• Life insurance and health insurance / Dental fee / Medical expenses and family dental fees
• Overtime pay (OT) and Bonus according to performance.
• Working 5 days a week Holiday : (Saturday-Sunday)
• Provident Fund
• 5-day work week
• Health insurance
• Annual bonus