Key Account Manager (Sales) - Commerce Team

We're seeking an E-commerce Key Account Manager to spearhead client growth across top platforms like Lazada, Shopee, TikTok, and social media. Craft tailored strategies, execute impactful marketing campaigns and ensure seamless operations.

Your knack for fostering strong client relationships and optimizing performance metrics will drive unparalleled success. Join us in reshaping the e-commerce landscape!

• Driving sales growth, up-selling, cross-selling, nurturing.
• Oversee sales performance (GMV), online marketing performance, campaign performance and operational excellence for each client.
• Recommend commercial strategy for clients across E-commerce Marketplace (Lazada, Shopee, TikTok), and on social media.
• Execute marketing strategy for different clients, whether it be via online marketing, participating in a campaign or more.
• Support day-to-day operations in content creation, supply chain management, and promotion management and business analytics.
• Coordinate with internal departments (warehouse, graphic designer, content team, customer service team, etc.) or 3rd party service partners to ensure deliverables on time.
• Maintain close relationships with clients by ensuring client’s issues are addressed and fixed promptly
• Prepare reports and conduct performance reviews with clients and the marketplace on a weekly or monthly basis.​

• Bachelor's degree in Business Administration, Management, Marketing, or Economics is preferred.
• 1-3 years of experience in account management or project management experience in the fields of e-commerce, advertising, FMCG or banking is a plus.
• Experience with online advertising, merchandising and/or campaign planning is a plus.
• Experience in retail or eCommerce business/industry will be an advantage (e.g. health & beauty, fashion, home appliance, power tool, etc.)
• Proficient in English (both spoken and written) and fluent in Thai is a MUST.

• Staff training and development
• 5-day work week
• Social security
• Flexible working hours
• Annual trip or party
• Performance/results-based bonus