Application Support Officer

- Serve as the primary point of contact for application support across web and mobile platforms.

- Troubleshoot and resolve system issues reported by users.

- Communicate regularly with stakeholders, providing status updates and progress reports on issue resolution.

- Prioritize and manage issues, requests, and production enhancements in alignment with business priorities.

- Assist in testing and validating new features, system updates, and enhancements to ensure functionality and performance meet business expectations.

- Support UAT (User Acceptance Testing) and ensure issues identified during testing are properly tracked and resolved.

- Assist in the implementation, installation, upgrade, and migration of systems and applications.

- Follow up with development teams and users to ensure incidents are resolved and closed in a timely manner.

- Develop and support Microsoft Power Platform solutions (e.g., Power Apps, Power Automate, Power BI) to meet business requirements.

Location: Major Tower, Rama 9-Ramkhamhaeng

Type: Full-time / On-site100%

- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

- 1–3 years of experience in IT application support.

- Excellent analytical, problem-solving, and consulting skills.

- Strong understanding of database design and SQL.

• Provident Fund
• Staff training and development
• Fuel/transportation fees
• Telephone bill allowance
• 5-day work week
• Social security
• Health insurance
• Accident Insurance
• Flexible working hours
• Employee's uniform
• Performance/results-based bonus