Delivery and Service Engineer

Dahua Technology (Thailand) Co.,Ltd (Head Office)
I.T. - Software/Telecommunication, Electronic, I.T. - Hardware
18/04/2025
Less Competitive Jobs
Basic Requirements
Full Time
2 - 5 Year
Bangkok (Huaykwang)
Bachelor's Degree
Negotiable
Responsibilities
  • Provide in-sales and post-sales technical support service for our customers in Thailand.
  • On-site or remote troubleshooting for customers with quick response and make sure all the issues should be solved in time.
  • Have a good sense of cooperation, work together with sales and product team as iron tri-angel team serve for projects.
  • Coordinate with the experts in Dahua headquarters to analyze some tricky technical issues until all be solved.
  • Training customers on installation, configuration and deployment knowledge for our products and solutions, prepare necessary documents for the training course.
  • Involve in project POC actions, potential risk survey for project delivery and highlight the risks to management team.
  • Responsible of FAE (Failure Analysis Engineer) role when deal with field quality issues, assist HQ colleagues to do field analysis until root cause be found, follow up the 8D report be confirmed.
Requirements
  • Customer oriented, good service sense.
  • Familiar about CCTV, network, Linux operation and maintenance business, etc.
  • Strong QA Sense and have FAE capability.
  • Strong learning ability, able to work independently, interested in weak current technology.
  • Document production ability.
  • English can be used as a working language, and it is preferred to have Chinese language ability at the same time.
Welfare and Benefits
  • Fuel/transportation fees
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Performance/results-based bonus
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 1 Reviews
Above Standard
Good Life3.7
Good Work3.7
Good Pay2.5
Good Society3.2
Company reviews
DAHUA เป็นผู้ผลิตและจำหน่ายกล้องวงจรปิดเจ้าแรกที่ได้พัฒนา และเปิดตัวระบบ HD Anlog เพื่อให้ได้คุณภาพการบันทึก ในระดับ HD แตยังคงใช้สายสัญญาณแบบกล้องอนาล็อกทำให้ตอบโจทย์สำหรับผู้ที่ติดตั้ง กล้องวงจรปิดมานานแล้ว แต่ไม่ชัด ถ้าจะติดตั้งใหม่ให้ได้คุณภาพคมชัดก็ต้องเปลี่ยนเป็นระบบ กล้อง IP แต่ก็ต้องเดินสายใหม่ทำให้มีค่าใช้จ่ายส^ง ใช้ชื่อระบบว่า HDCVI และก็ได้มี ผู้ผลิตอีกหลายเจ้าได้พัฒนาระบบ HD Analog โดยใช้ชื่อต่างกัน ตามมาแต่ก็มีข้อจำกัดว่า จะต้องเปลี่ยนเครื่องบันทึก และกล้องทั้งหมด (ไม่สามารถใช้กล้องระบบอนาล็อกมาใช้กับเครื่องบันทึกระบบ HDCVI) Dahua cctv เป็นแบรนด์เดียวที่สามารถบันทึกภาพในระดับ 1080P หรือ 2 ล้านพิกกเซลที่ 25 เฟรมต่อวินาที ขณะนี้เรากำลังเปิดรับผู้ที่มีความสามารถที่พร้อมจะเติบโตไปกับเรา!
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Employee reviews
Dahua Technology (Thailand) Co.,Ltd (Head Office)
Technician<1 years, Current
4.0
Good Life3.3
Good Work3.7
Good Pay4
Good Society3.2
Good Life
Vacation Leave
Medium difficulty to take a leave at work
Supports the development of employees' quality of life
4/5
Supports the development of vision and personal lifestyle
3/5
Working hours per day
8
Good Work
Challenge
4/5
Opportunity to perform important tasks
4/5
Encourages professionalism
4/5
Standard management practice
3/5
Good Pay
Salary increase
No salary increase
Bonus per year
Less than 1 month
Perks and benefits satisfaction
4/5
Pay level
Group of companies with slightly higher-than-average salaries
Good Society
Workplace community
3/5
Politics
Neutral
Colleagues
3/5
Supervision by superiors
4/5
30/07/2021
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Dahua Technology (Thailand) Co.,Ltd (Head Office)Dahua Technology (Thailand) Co.,Ltd (Head Office)
About Company
Zhejiang Dahua Technology Co., Ltd. (Dahua Technology) is a world-leading video-centric smart IoT solution and service provider. On the basis of technological innovations, Dahua Technology has been continuously focusing on customer service to build an open and fully linked technology system. It comprehensively expands the application and depth of IoT data in both city-level and corporate-level markets, providing one-stop smart IoT services and solutions for the digital transformation of cities, enterprises and homes.

The company has more than 18,000 employees, of which over 50% are engaged in R&D. Committed to technological innovation, the company invests approximately 10% of its annual sales revenue to R&D and has established five research institutes: Advanced Technology Institute, Big Data Insitute, Central Research Institute, Cybersecurity Institute, and Smart City Institute. Utilizing its in-depth insight and layout of smart IoT, the company continues to explore new domains by expanding into machine vision, robotics, video collaboration, smart drone, smart fire safety, automotive technology, smart storage, smart security check, smart display and control, smart control and other fields.

With a global marketing and service network, Dahua Technology has established more than 200 provincial offices in China, as well as 58 overseas subsidiaries and representative offices covering the Asia Pacific, North America, Europe, Africa and other regions to provide customers with speedy and high-quality services. With its mission of “Enabling a safer society and smarter living”, Dahua Technology has deployed its products, solutions, and services across 180 countries and regions, covering key industries such as smart city, traffic, retail, banking & finance, energy, etc.

Job Location
LocationNo. 89, AIA Capital Center Building, Room Number 2901-2903, 2907, 29th Floor, Ratchadapisek Road, Dindaeng, Bangkok 10400
Contact person-
Telephone063-353-2283
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