Operational Excellence Assistant Manager
FAIRDEE INSURTECH CO ., LTDFinancial/Banking/Securities, Insurance
Today
Full Time
5 - 7 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
60,000 - 80,000 baht/month
- Work closely with head of Operational Excellence to help deliver operational excellence and constantly be on the lookout for ways to improve monitoring, identifying issues and deliver better value to the customer
- Support head of Operations to identity operational problems and recommend solutions to achieve desired results
- Build processes that meet our business objectives and ensure compliance
- Gather comprehensive feedback from stakeholders and prepare business requirement document (BRD)
- Define configuration specifications and business analysis requirements
- Help design, document and maintain business processes
- Conduct regular SLA analysis to pinpoint improvement areas and ensure we are achieving periodic targets
- Communicate key insights and findings to internal team
- Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans
- Bachelor's degree/Master’s degree in any relevant field
- At least 3-5 years of experience in the operations or process improvement (in Insurance, Insurance Broker will be preferable)
- Excellent interpersonal and communication skills.
- An effective team management skill is required. (Ex. Manage at least 1-2 persons in supervisory level up)
- Good knowledge of operations management
- Experience with gap analysis and capacity planning
- Strong analytical, Sales-driven, customer service, solution oriented and problem solving.
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Basic knowledge in generating process documentation
- Strong G-suite skills (Google Sheets, Google Docs) or Microsoft Office skills (PowerPoint, Excel, Word) are required. Technical skill like PowerBI, SQL will be preferable.
- Good command of English is a must
- Staff training and development
- Fuel/transportation fees
- Vehicle depreciation allowance
- Telephone bill allowance
- Work from home
- Social security
- Health insurance
- Flexible working hours
- Annual trip or party
FAIRDEE INSURTECH CO ., LTDJoin us at FairDee (Fairdee.co.th). FairDee is the Thailand brand of the Qoala Group. Qoala is the fastest growing venture-backed regional insurance technology (insurtech) startup with operations in Thailand, Indonesia, Malaysia, and Vietnam and an engineering hub in India. We are South East Asia’s largest omnichannel insurtech with a mission to provide millions of underinsured people across South East Asia with access to affordable and personalized insurance protection.
Locationเลขที่ 660/1605 อาคารไอดีโอ คิว จุฬา-สามย่าน ชั้นที่ 3 ถนนพระราม 4 แขวงมหาพฤฒาราม เขตบางรัก กรุงเทพมหานคร 10500
Contact personWannarat P.
Telephone086-547-0708
Website
