Assistant Operation Manager

DERMESTHETIC CO., LTD.

Education, Beauty/Cosmetics

05/03/2025

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Basic Requirements

Full Time

3 - 5 Year

Bangkok and its Vicinity

Bachelor's Degree

15,000 - 30,000 baht/month

Responsibilities

1. Operation of Beauty Centers

• Task: Oversee daily operations across multiple beauty center branches to ensure consistency in service quality and operational efficiency.

• Outcome: Efficient operations, reduced downtime, and consistent customer satisfaction across all branches.

2. Profit & Loss Management

• Task: Monitor financial performance of the beauty centers, including revenue, expenses, and profitability, to ensure budgetary goals are met.

• Outcome: Increased profitability, controlled expenses, and achievement of financial targets.

3. Team Management

• Task: Lead, coach, and develop Branch Managers to enhance their leadership skills and improve team performance.

• Outcome: High-performing teams, improved employee retention, and better staff productivity.

4. Marketing Management

• Task: Coordinate with marketing teams to implement local marketing initiatives and campaigns for customer acquisition and brand awareness.

• Outcome: Increased foot traffic, higher brand visibility, and customer loyalty in all branches.

5. Sales Forces Management

• Task: Drive sales initiatives, ensuring the sales team meets targets and customer needs are effectively addressed.

• Outcome: Achievement of sales goals, increased revenue, and enhanced customer satisfaction.

6. Customer Relations

• Task: Develop and maintain strong relationships with customers by addressing their needs and ensuring a positive customer experience.

• Outcome: Increased customer retention, satisfaction, and repeat business.

7. Product & Service Management

• Task: Ensure the consistent delivery of high-quality products and services by managing inventory, product lines, and service standards.

• Outcome: High customer satisfaction, optimized product offering, and reduced operational waste.

Requirements

Knowledge

1. Operational Management: Understanding of operational processes and strategies to ensure efficient, cost-effective, and high-quality service delivery.

2. Financial Acumen: Knowledge of budgeting, Profit & Loss, and financial management to ensure that branches operate within budgetary limits and meet profitability targets.

3. Customer Service: Knowledge of customer service principles to deliver a superior customer experience and foster long-term relationships.

Skills

1. Leadership: Ability to lead and motivate teams, ensuring that Branch Managers and their staff meet performance standards and contribute to business goals.

2. Analytical Skills: Ability to analyze operational and financial data to identify trends, make informed decisions, and improve branch performance.

3. Communication: Excellent communication skills to effectively convey strategies, goals, and feedback to Branch Managers and other stakeholders.

4. Problem-Solving: Proficiency in identifying operational challenges and implementing solutions to ensure smooth branch operations.

5. Sales and Marketing Knowledge: Understanding of sales and marketing techniques to drive revenue growth and customer engagement.

Welfare and Benefits

Staff training and development
Accommodation allowance (in other provinces)
Work from home
5-day work week
Social security
Flexible working hours
Annual trip or party
Performance/results-based bonus

DERMESTHETIC CO., LTD.

About Company

บริษัท เดิร์มเอสเธติก จำกัด หรือ สถาบันฝึกอบรม ธุรกิจความงาม Doctor Cosmetics
ให้บริการจัดฝึกอบรมสำหรับทุกตำแหน่งงานใน คลินิคความงาม ช่วยวางระบบ คลินิคความงาม ตั้งแต่การออกแบบ Business Model เพื่อช่วยให้การ เปิดคลินิคความงาม ตรงกับวัตถุประสงค์และกลุ่มเป้าหมาย การสร้างความแตกต่างด้านสินค้าและบริการของ คลินิคความงาม การดูแลผลประกอบการให้ คลินิคความงาม ทำกำไรอย่างต่อเนื่อง การบริหารทีมงาน คลินิคความงาม ให้สามารถส่งมอบผลงานที่ยอดเยี่ยม สร้างความประทับใจให้กับลูกค้า

นอกจากนี้ยังมี แบรนด์ ศูนย์ความงาม Derminet และ คลินิก DAC ในเครือข่ายความร่วมมือ