Customer Support Executive

-Process customer order(s) into SAP accurately within 48hours from the time the order was received

-Verify articles on customer order against latest Particle pricing with Country Sales/Pricing Dept

-Process customer Invoice Price and shipment quantity discrepancies Credit/Debit Memo on a timely manner

-Make delivery notes into the system and inform the warehouse for tires delivery or confirm with plant or forwarding company for shipment delivery

-Follow up with Service Provider (SP) on deliveries and generate customer invoices for the deliveries with proper Proof of Delivery (POD) supporting

-Ensure availability of all relevant customs and shipment documents / certificates

-Support special assignments and new project(s) requirements assigned by immediate supervisor

-Bachelor's degree in a related field.

-Previous experience working in the Automotive or Manufacturing Industry or a related field.

-Excellence in English.

• Staff training and development
• 5-day work week
• Social security
• Health insurance
• Annual trip or party
• Performance/results-based bonus
• Annual bonus