Guest Services Assistant - Hat Yai (3-month contract)
Thai Air Asia Co.,Ltd.19/11/2024
Contract/Temp
0 - 3 Year
Songkhla
Bachelor's Degree
Negotiable
Responsibilities:
- Boarding Passenger : Documentation check: passport checking (International) and I.D. matching (Domestic), at boarding gate
- Providing information to AOT about flight times, gate changes, delays, and other pertinent information
- Deplaning passenger from the aircraft.
- Providing assistance to passenger if any special need: wheelchair, Not To Land passenger, etc.
- Ensuring Guest Service operations are conducted in accordance with applicable regulations, compliance with Civil Aviation Authority of Thailand requirements and standards of Thai AirAsia.
- Handling documents:(Managing Trip Flight Record ) GD, crew sign Pax Manifest Cargo Manifest
- Submitting flight documents to airport tax, airport flight procedure, immigration, custom and health control
- Checking and reconcile number of boarded passenger for airport tax.
- Issuing Document in case passenger did not receive baggage ( on arrival )
- Other as per GSO assigned
Qualifications:
- Bachelor's Degree in any filed with customer service or ground service experience
- Experience in working as Guest Service, Ground Service, Customer Service in Airline Industry is advantageous
- Pleasant, friendly, mature, humble, honest, meticulous; self-starter; able to perform under pressure in a challenging environment
- Proficient in oral and written English and Thai or local language where staff is located
- Able to work on shift with flexible hours
- Possess good interpersonal and communication skills with TOEIC scores above 600 is advantageous
- Social security
- Employee's uniform
Thai Air Asia Co.,Ltd.
LocationNo.222 Don Mueang International Airport 3rd floor Central Office Building Room No. 3200, Vibhavadi Rangsit Road, Sanambin, Don Mueang, Bangkok 10210
Contact personPeople Department
Telephone0-2562-5700 Ext.5062 Fax 0-2562-5708
Website
