Group Operations Supervisor – Outbound
Shiseido (Thailand) Co.,Ltd.- Supervising outbound operation of Offline order starting from Order administration, Picking until Packing to complete within company target with standard accuracy.
- Supervising outbound operation of Online order starting from Order administration, Picking until Packing to complete within company target with standard accuracy.
- Root causes investigation corrective and preventive action.
- Operation continuous improvement & GAMBA Walk.
- Order accuracy & productivity management.
- Transportation accuracy & productivity management.
- Customers complain management.
- Planning of priority, forecasting and team capacity.
- Managing and controlling the equipment for use in the Warehouse.
- Control the working time and overtime of employee in Warehouse to utilize with daily workload.
- Coordinate with the related department such as Goods receiving, Value added service, Inventory, Return in case of order issue.
- Maintain safety standards and insures safe working conditions.
- Maintain good housekeeping practices in all controlled areas.
- Preparing cost data and reporting.
- Any other duties assigned by Asst. WH. Manager / WH. Manager.
- Bachelor’s degree in Logistics, Business Management, Business Administration or any related field
- Minimum 5 years’ experience of distribution environment, warehouse operation especially in order management, picking and packing for both offline and online customers
- Must have Department store customers knowledge
- Must have E-Commerce warehouse operation knowledge
- English communication skill is a plus
- Effective decision making, planning, and analytical skills
- Proficiency in WMS, SAP, MS Office (Excel, Word and PowerPoint)
- Strong people and team management
- Ability to communicate, lead the team and solve problems
- Continuous Improvement skills will be an advantage
- Able to work 6 days per week and Shift working
- Annual health check-up
- Food allowance
- Get well gift basket
- Life insurance
- Maternity allowance
- Night shift
- Taxi allowance
- Transportation allowance
- Provident Fund
- Staff training and development
- Marriage gift
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
We are now seeking high caliber candidate with passion to work as part of a dynamic team for quality and professionalism to share the same mission and engage in our mutual growth.