Guest Service Center (Telephone Operator)
Absolute Hotel Services Co.,LtdHotel/Resort
Today
Full Time
0 - 1 Year
Bangkok and its Vicinity
Bachelor's Degree
Negotiable
To serve as the main point of contact for all guest requests and needs. Agent is responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution. The agent must exhibit courteous hospitality at all times and fully own each guest issue. When in communication with the guest, the agent must be proactive in every area including offering additional services. Most importantly the agent must coordinate the response to the guest issue and then follow up with the guest to ensure satisfaction with the result.
- Male / Female
- Thai national
- At least Bachelor degree in any field
- Service minded and possessing good interpersonal skills
- The ability to work under pressure
- Excellent communication skills and the ability to handle guest service tasks
- Good command of English communication
- Be able to work any shift as require
- staff's meal
- Provident Fund
- Staff training and development
- ค่าบริการประจำเดือน (Service Charge)
- 5-day work week
- Social security
- Health insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Performance/results-based bonus
Absolute Hotel Services Co.,LtdEastin Grand Hotel Sathorn is one of the premier hotels in Bangkok's luxury hotel sector. This deluxe property is centrally located in the Sathorn business district, just minutes from the world famous Chao Praya River.
Location33/1 South Sathon Rd, Yannawa Khet Sathon, Bangkok 10120
Contact personHR Eastin Grand Sathorn
Telephone022108100 Fax 0-2255-9248
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