Technical Support Engineer (EV Charger)

Energy Absolute Public Company Limited

Automobile & Parts

Today

See Reviews Apply Now

View this job in new tab

Basic Requirements

Full Time

1 - 3 Year

Bangkok (Dindaeng)

Bachelor's Degree

Negotiable

Responsibilities

Job Purpose

Provide technical support and expertise for the company’s products, including software, hardware, and monitoring solutions. Collaborate with internal and regional teams to design, implement, and optimize technical solutions while ensuring customer satisfaction.

Responsibilities

1. Technical Support

Support the company’s products, such as DCIM, facility monitoring, software, monitoring applications, and rack solutions.
Troubleshoot and resolve technical issues to ensure product performance.

2. Presales Support

Assist the sales team with customer presentations, technical clarifications, solution designs, and pricing models.
Provide technical input for proposals and training.

3. Collaboration and Problem-Solving

Work with the maintenance team to discuss and recommend repair strategies for resolving technical issues.
Provide insights into optimizing maintenance practices and improving equipment reliability.
Collaborate with regional teams to implement effective technical solutions.

4. Training

Conduct product and solution training for internal teams and external customers.

5. Data Analysis and Issue Investigation

Use tools like oscilloscopes, multimeters, and CAN monitors to analyze issues and validate solutions.
Investigate root causes of technical problems and recommend improvements.

Requirements

Qualifications

Education: Bachelor’s Degree in Electrical Engineering, Power Engineering, or a related field.
Experience: 1-3 years of technical support experience (Fresh graduates are welcome).
Technical Skills:
Basic knowledge of lithium-ion batteries, battery management systems, and EV charging technologies.
Familiarity with control systems and communication protocols (e.g., CAN Bus, OCPP).
Proficiency in using electronic measurement tools.
Soft Skills: Strong analytical, organizational, and communication skills.
Computer Skills: Proficiency in Microsoft Excel and Word.

Working Conditions

Work 5 days per week with flexible arrangements, including Work From Anywhere options.

Welfare and Benefits

Life insurance
Medical insurance
Provident Fund
Overtime
Work from home
5-day work week
ประกันชีวิต
Social security
Health insurance
Accident Insurance
Flexible working hours
Ordination leave
สิทธิการเบิกค่าทันตกรรม
Employee's uniform
Funeral payment support

Energy Absolute Public Company Limited

About Company

Energy Absolute Public Company Limited is a Thailand-based company engaged in the renewable energy businesses. The company main businesses include biodiesel and power plants. Its biodiesel business produces biodiesel, methyl ester and glycerin. It has both the biodiesel and glycerin production capacity of about 80 tons per day with the factory located at Kabinburi Industrial Compound, Phrachinburi province. Moreover, the company has solar power plants in Lopburi and Nakornsawan Province and wind power plants with the total capacity of more then 400 megawatts throughout the country. The Company has subsidiaries including Sahaphanit Petroleum Company Limited; Petroleum Planet Company Limited, and Continental Oil Company Limited, Surachai (1997) Company Limited and EA Solar Company Limited. In August 2014, it established a subsidiary, namely EA Renewable Holding Company Limited.