Salesforce Effectiveness Specialist
Manpower - BS3_IT & Others (Skillpower Services (Thailand) Co.,Ltd)- To support manager to partner with sales leadership on in field team (IFT) gap assessments. Involved in developing the SFE roadmap in alignment with the overall strategy and drive IFT excellence and competencies.
- To improve salesforce efficiency, analyze and generate valuable feedback on IFT performance. As a champion of Veeva CRM system, to collect data and perform analysis in order to generate valuable feedback on IFT performance and give professional advice to business leaders.
- Responsible as the Veeva CRM & Veeva Vault administrative role in the CRM platform.
- Lead and Implementation on Veeva CRM-related modules and solutions
- Provide SFE & IFT fundamental reports and analysis for IFT and managers.
- Support the Commercial team in developing a database related to sales force effectiveness to improve the efficiency of the in-field team as requested.
- To work with sales & marketing team to survey customer profile and multichannel call plan.
- Support and provide guidance to IFTs to deliver valuable customer interactions and engagement.
- Provide training on the CRM and other system which enhance competencies of IFT
- Complete regular and ad hoc analysis and reporting for SFE.
- Other tasks/projects as assigned.
- To support manager to work with commercial team to drive brand plan process and elevate team performance.
- Lead and implement OneView’s next-gen system enhancement to improve sales data analytical in Fusion platform.
- Support the marketing team in brand content development through E-Wizard as CAT Champion.
- Support the marketing team on the website development and implementation.
- Resume data steward role.
- Support the Master Approval Process (MAP) system maintenance.
- Other tasks/projects as assigned.
- Over 1-3 years of experience in sales force effectiveness (SFE) in pharmaceutical/ medical device.
- Bachelor’s degree in business admin, finance, science and information system or related field.
- Experience in reporting and analytics tools (e.g. Veeva CRM solution or equivalent and sales data management etc.) is preferable
- Proficiency in Microsoft Excel, Power BI, Tableau, and database management is highly encouraged.
- Knowledge in Development of website and content, Sales information/ data management, Sales operations, Project Management, Sales training
- Strong business acumen and an understanding of commercial imperatives.
- Demonstrate ability to integrate and effectively interpret data from multiple sources and good analytical skills and experience in development of dashboards, KPIs and metrics in SFE
- Good Command of English, both speaking and writing.
- Able to adapt to dynamic environments and to work under pressure and tight timelines.
- Experienced in working cross-functionally.
- Excellent communication and presentation skills with the ability to articulate strategies and tactics that drive change.
- Passionate about innovation and creativity in business processes. Must be able to challenge the status quo appropriately.
- Annual Checkup
- Annual leave
- Life and Health Insurance
- Life insurance
- Medical insurance
- ตรวจสุขภาพประจำปี
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Annual bonus
Manpower Inc. is a world leader In the employment services Industry, offering customers a continuum of services to meet their needs throughout the employment and business cycle. The company specializes in permanent, temporary and contract recruitment; employee assessment; training; career transition and organizational consulting services. Manpower’s worldwide network of 4,500 offices in 80 countries and territories enables the company to meet the needs of its 400,000 customers per year, including small and medium size enterprises in all industry sectors, as well as the world”s largest multinational corporations. The focus of Manpower”s work is on raising productivity through Improved quality, efficiency and cost-reduction, enabling customers to concentrate on their core business activities. In addition to the Manpower brand, the company operates under the brand names of Right Management Consultants, Jefferson Wells, Elan, Brook Street and Empower.
Manpower Thailand is the nation’s leading recruitment company established in 1998 to offer human resources management services to businesses in search of staff and people in search of job. The company currently has 10 offices in Thailand cover in Bangkok, Chonburi, Lamphun and Songkla to cover the needs of corporate clients and job seekers.