Position Holder is the privileged contact point between Sales and all other Support Department (Production Planning, Logistics, Customer Service, Finance)

• Receive PO from Sales and Communicate with concerns internal departments (Planning, Logistics)

• Check if Sales Contract in accordance with PO.

• Support Sales with ensuring Customer details are right on ERP /Shipping and other documents.

• Weekly review of Production / Shipping plan and advise Sales if any delay from agreed contract.

• Support Sales with all After Sales Concerns (Production Plan, Documents status, Payments Status)

• Weekly update of Sales Forecast from received PO.

• Support Sales with Customers outstanding issues or questions, liaising with Internal departments.

• Manage and File Commercial documents.

• Update Sales report from ERP system.

• Customer visits internal Co-ordination

• Follow up any admin matter as requested by sales if required.

Support the Senior Sales Manager for Domestic Accounts by :

• Manage the customers day to day communication and minor issues if any.

• Support/lead Customer visits and business reviews.

• Liaise with Senior Sales Manager, SK NPD team and customer on new product development tasks.