Sales Coordinator

ZIM (Thailand) Co., Ltd.

Transportation/Logistic, Trading/Import/Export

Yesterday

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Basic Requirements

Full Time

1 - 5 Year

Bangkok and its Vicinity

Bachelor's Degree or Higher

Negotiable

Responsibilities

Prepare, update, and distribute quotations, including responding to rate requests from the internal network.
Enhance the productivity of Sales Representatives by coordinating customer appointments and ensuring they have access to high-quality, current support materials.
Manage urgent communications, including calls and emails, and address inquiries from both internal and external stakeholders.
Facilitate the onboarding process for new customers, ensuring a smooth transition and a positive initial experience.
Keep customers informed about important changes, such as rate adjustments, scheduling updates, and new shipping methods.
Assist in addressing and resolving customer issues and complaints, ensuring timely follow-up and satisfactory outcomes.

Requirements

2-3 years’ experience in Sales support or Sales operations role
Good administrative, organizational, and problem-solving skills
Excellent communication, sales, and customer service skills
Proficient in both verbal and written communication in English
The ability to multitask, work in a fast-paced environment, and meet deadlines
Equipped with current knowledge of shipping industry trends and regulations
Eligible for quarterly incentive without individual assigned target

Welfare and Benefits

Life insurance
Provident Fund
Staff training and development
Scholarship/ education allowance
Recreational allowance
Telephone bill allowance
Work from home
5-day work week
ประกันชีวิต
Social security
Health insurance
Accident Insurance
Funeral payment support
Annual trip or party
Performance/results-based bonus
Annual bonus

ZIM (Thailand) Co., Ltd.

About Company

ZIM Integrated Shipping Services Ltd. is a provider of shipping services. A leading global container liner shipping company with global operations in over 90 countries serving more than 32,000 customers in approximately 300 ports worldwide.