System Engineer

ARK Insights Co., Ltd

19/11/2024

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Basic Requirements

Contract/Temp, Full Time

2 - 5 Year

Bangkok (Huaykwang)

Bachelor's Degree

30,000 - 50,000 baht/month

Responsibilities

• Installs, configures, tests and maintains operating systems, application software and system management tools

• Manages and monitors all installed systems and infrastructure

• Monitors and tests application performance for potential bottlenecks, identify possible solutions and work with developer to implement these fixes

• Ensures system connectivity of all servers, shared software, groupware, and other applications

• Liaises with vendors and stakeholder for problem resolution

• Initial investigates and troubleshooting for incident

• Able to work independently and efficiently to meet deadlines

Requirements

• Bachelor’s Degree in Computer Science or IT.

• 2 years working experience in Implementing / Application Supporting

• Knowledge in IVR, Contact Center, Linux, Telephony System and Java programming.

• User Support, troubleshoot, strong interest in pursuing a career in system admin.

• Fast learner & Skill of troubleshooting

• Self-motivated and able to work under pressure

• Ability to communicate well with other people

• Good interpersonal skill and excellent service mind

Welfare and Benefits

Provident Fund
Staff training and development
Overtime
Accommodation allowance (in other provinces)
Fuel/transportation fees
Telephone bill allowance
Work from home
5-day work week
Social security
Health insurance
Accident Insurance
Ordination leave
Funeral payment support
Annual trip or party
Performance/results-based bonus

ARK Insights Co., Ltd

About Company

Ark Insights Co., Ltd – Thailand

Headquartered in Singapore, Ark Insights (Thailand) is a pioneer specializing in Contact Centre Outsourcing.

Centre Facilities Management – CFM

The Call Centre is at the heart of your business, so it is essential that you are able to eliminate downtime whilst boosting performance at all times. We recognize that a good design is simply not enough on its own and that the hard work really begins when you start using our facility. Building on the knowledge and expertise within our business that comes from almost 30 years of operating within the marketplace, our Data Centre Facilities Management (DCFM) team delivers a scalable and professional range of services aimed solely at providing critical data centre solutions. Ark Insights Centre Facilities Management is designed to meet the challenges of maintaining, operating and managing complex and high performing data/voice centres now and in the future. Underpinned by Call Centre specific and fully integrated tools and software our systems and processes support the key elements of critical facilities management throughout the lifecycle of your Centre.

IT Integration Services And Solutions

Strategic partnership with leaders inbound, outbound and networking companies, ARK Insights broker the best for your business IT needs. Armed with mobility-enabled enabling business application, ARK Insights is your preferred partner.