Logistics Customer Service Assistant Manager - (Laem Chabang Branch)
OOCL Logistics (Thailand) Ltd.Transportation/Logistic
Today
Full Time
8 - 10 Year
Chonburi
Bachelor's Degree
60,000 - 80,000 baht/month
- Oversee daily operations and ensure service delivery.
- Oversee booking, SI processing, and documentation for billing based on customer requirements.
- Manage trucking bookings and monitor service progress.
- Monitor team performance and implement necessary improvements.
- Collaborate with other teams to improve operations.
- Train and guide junior staff to develop their skills for future supervisory roles.
- Handle customer escalations and inquiries.
- Coordinate with team to manage workflow and meet customer needs.
- Bachelor's degree in logistics, supply chain management, or a related field.
- 8-10 years of experience in customer service or logistics, including 2 years in a supervisory role.
- Strong decision-making and problem-solving skills.
- Leadership experience in a customer-focused environment.
- Familiarity with Freight Forwarding operations.
- TMS trucking management system knowledge is advantage.
Why Join Us?
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- The chance to work with a global team and enhance your English communication skills.
- Annual Health Checkup
- Provident Fund
- Staff training and development
- Overtime
- Marriage gift
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Funeral payment support
- Annual trip or party
- Annual bonus
OOCL Logistics (Thailand) Ltd.OOCL Logistics (Thailand) Ltd. as a part of OOCL Group is a specialist in international logistics business. OOCL Logistics is a world class leader in technology-driven, cargo management services. Experienced professionals, aided by highly advanced systems applications, proved the highest quality in a wide range of standard and customized value-added services. We are now looking for a qualified caliber with high customer-driven, committed qualify approach and innovative to join us.
Location75/76 Ocean Tower II 31st Fl., Sukhumvit 19, Klongtoey Nua, Wattana, Bangkok 10110
Contact person-
Telephone0-2646-9590
