Sales Support
Multiply by Eight Co., Ltd.- Generates and processes new sales leads, as necessary.
- Answers phone calls from customers and deals with problems as they arise.
- Takes sales information and puts it into an easily readable format.
- Follows up with customers to make sure that they are satisfied with a particular product.
- Makes sure that salespersons are on track with sales goals.
- Meets with other departments to make sure that salespeople are doing their job correctly.
- Provides any necessary data or reports to the sales team.
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary.
- Arranges appointments with clients and sales team.
- Acknowledges customers by responding to emails, texts, and phone calls.
- Updates all contact information for clients.
- Deals with any customer complaints and resolves the issue, as necessary.
- Arranges travel and accommodations for any salesperson that is meeting clients outside of the office.
- Does any necessary administrative work including filing reports or presenting sales team with necessary documents.
- Age over 23 years
- Bachelor's Degree in Sale & Marketing or a Related Field,
- 2-3 years of sales support or in relevant fields
- Having skills proficient in Microsoft Office 365 and SAP
- Ability to manage and prioritize and handle multiple projects at one time and complete tasks efficiently and quickly.
- Have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients, and customers.
- Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products.
- Able to use critical and creative thinking to identify and resolve issues with products and orders.
- Dental insurance
- Life insurance
- Medical insurance
- Provident Fund
- Staff training and development
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Annual bonus