Sales Support (Chinese Speaking)
Focus Media Thailand Co.,Ltd.- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Reporting any unusual activity to supervisors
- Expediting requests rush orders and altering sales orders and shipping information as required
- Provide data and guides to help the sales team
- Stay up-to-date with new product and feature launches and ensure sales team is on board
- Suggest sales process improvements
- Ensure all documents meet internal and external compliance requirements.
- Collaborate closely with various departments to streamline processes and enhance efficiency.
- Maintain a proactive and solution-oriented approach to problem-solving.
- Uphold a growth mindset and demonstrate a positive attitude in all interactions.
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Fluency in Thai, English, and Chinese(HSK 5 or above).
- Proven experience in sales support or a related field.
- Exceptional organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment and meet deadlines.
- Strong interpersonal and communication skills.
- Strong analytical, organizational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- The ability to multitask and quickly switch your focus.
- Proficiency in Microsoft Office Suite and CRM software.
- ประกันชีวิตกลุ่ม
- พักร้อนประจำปี
- Vacation Leave
- Overtime
- 5-day work week
- Social security
- Health insurance
- Flexible working hours
- Ordination leave
- Employee's uniform
- เงินช่วยเหลือค่ารักษาพยาบาล