Engineer (1st Tier Shift Lead)
Advanced Info Service PLC. (BP6)Financial/Banking/Securities, I.T. - Software/Telecommunication, I.T. - Hardware, I.T. - Internet
14/11/2024
Full Time
6 - 15 Year
Bangkok (Huaykwang)
Bachelor's Degree or Higher
Depend on qualifications and experience
Job description:
1.Work in the shift working (24x7)
2.First diagnostic problem and do first troubleshooting of enterprise solutions.
- EDS (MPLS, SD-WAN, 5G)
- ICT (Cloud, Firewall)
- Mobile services (M2M, SMS)
3.To be ticket owner who do proactive update progress incident to customer within OLA time
4.To ensure service of customer are normal after incident restoration
Qualification:
1.Age 30-35 years
2.Bachelor’s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
3.2-5 years of work experience with user IT Support or Network Support
4.Positive attitude
5.Reliable and working time flexibility
6.Having knowledge of IP Networking (LAN/WAN)
7.Having Knowledge of Cloud Technology
8.Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
9.Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
10.Having Knowledge of Cyber Security services will be advantage.
11.Good problem-solving, analytical, and team-working skills
12.Excellent communication and interpersonal skills
- Birthday Leave
- Training and Development
- Provident Fund
- Staff training and development
- Overtime
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
Advanced Info Service PLC. (BP6)Over the course of 31 years of providing telecommunication infrastructure to Thai society, starting in 1990 under collaborative contract or concessionaires, AIS was granted the right to utilize state frequencies under the 25-year Built-Transfer-Operate (BTO) agreement. In 2010, the National Broadcasting and Telecommunications Commission (NBTC), the government agency regulating broadcasting and telecommunication, was established and tasked with granting spectrum licenses. The licensing scheme, which is a major turning point for the telecommunications industry in Thailand, supports fair competition as well as the development of new technologies.
AIS remains committed to its vision of “To become the most-admired Digital Life Service Provider in Thailand” through the following missions:
Vision
“Deliver superior products and services that enrich people’s daily lives and improve enterprise capabilities and efficiency.”
Missions
• Enhance customer intimacy through the best customer experience.
• Drive entrepreneurship and employees’ professionalism, and promote a positive, lively and agile work culture.
• Build win-win growth for all stakeholders.
AIS remains committed to its vision of “To become the most-admired Digital Life Service Provider in Thailand” through the following missions:
Vision
“Deliver superior products and services that enrich people’s daily lives and improve enterprise capabilities and efficiency.”
Missions
• Enhance customer intimacy through the best customer experience.
• Drive entrepreneurship and employees’ professionalism, and promote a positive, lively and agile work culture.
• Build win-win growth for all stakeholders.
Location414 AIS Tower 1, 13th Floor, Phaholyothin Road, Phayathai, Bangkok 10400
Contact person-
Telephone-
Website-
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