• Develop & apply knowledge of products & services
• Active marketing for 3D Printers (metal & polymers plus additives)
• Active marketing for automation projects
• Active marketing for robotics projects
• Prepare quotations
• Establishing new and maintaining existing relationships with customers
• Customer visit and presentation with live hardware demos
• Customer management from order to delivery and beyond, being first point of contact for the customers
• Address customer objectives / needs and requirements, recommend solutions and link customer objectives to the product’s benefits, the company's solution and competitive advantage
• Represent the company to customers with professional, maintain consistent communication with customers as well as establish long-term relationships with them
• Sale forecast & actions
• Be aware of competitor activities and identify relevant threats and opportunities.
• Cooperating with other involved departments
• Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses
• Provide excellent service to customers