Customer Service Manager (Hospital Sector-Base Chiangmai))

• Oversee all aspects of customer service to ensure high standards of hospital service.
• Manage and develop an efficient customer service system.
• Coordinate and connect various departments to ensure seamless service delivery.
• Maintain service quality in accordance with international standards and patient satisfaction.
• Analyze and resolve service-related issues to enhance patient experience.
• Train and develop staff to provide professional and high-quality service.

✅ Bachelor's degree or higher in Business Administration, Service Management, or a related field.

✅ Minimum 5 years of experience in customer service management in hospitals or related industries.

✅ Strong team management and problem-solving skills.

✅ Understanding of medical service standards and customer experience management.

✅ Excellent communication, coordination, and leadership skills.

✅ Experience in hospital quality systems or JCI standards is a plus.

• Provident Fund
• Social security
• Health insurance
• Accident Insurance
• ลากิจ
• ลาป่วย
• ลาพักร้อน
• Employee's uniform
• Annual bonus