Customer Care staff (BKK)
Ocean Network Express (Thailand) Ltd.Transportation/Logistic, Trading/Import/Export
Today
Full Time
0 - 2 Year
Bangkok
Bachelor's Degree
15,000 - 20,000 baht/month
- Frontline contact point for import/export customers
- Managing large amounts of incoming calls, mail and chat inquiries from customers.
- Provide product/services information, answer questions and resolve any emerging problems.
- Excellent communication skills and strong service mind.
- Handle customer complaints, provide appropriate solutions and alternatives.
- Identify and assess customer's needs to achieve satisfaction.
- Male /Female Age 22-30 years
- New graduate are welcomed.
- Bachelor’s degree in Logistics, Business Administration, or related field.
- Have experience in Customer Service 0-2 years or logistics/Shipping field is preferred.
- Have experience with company logistics/Shipping field is preferred.
- Good command of English.
- Computer literacy (MS Word, Excel, Powerpoint)
- Good communication and team player skills
- Able to work under pressure.
- Emergency loan
- Eye glasses & Contact lens
- Giving birth
- Provident Fund
- Staff training and development
- Overtime
- Marriage gift
- Vehicle depreciation allowance
- Work from home
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
- Ordination leave
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
Ocean Network Express (Thailand) Ltd.OCEAN NETWORK EXPRESSInauguration of Ocean Network Express.
Business Integration of container shipping by three Japanese shipping companies.
Ocean Network Express was established on July 7, 2017 by the integration of 'K' Line, MOL and NYK.
The Holding company was set up in Japan on July 7th 2017 and simultaneously a business management company was established in Singapore.
Regional headquarters have been established in Hong Kong, Singapore, UK, USA and Brazil and services commenced in April 2018.
Providing a wide service coverage with the 6th largest fleet in the world.
In April 2017, 'K' Line, MOL and NYK, started services as "THE Alliance" with other major shipping companies.
Ocean Network Express will continue to provide services as an alliance member.
In addition to this alliance, we are continuing to further strengthen our services to Asia, Latin America and Africa regions.
We will further expand the number of ports in the future to Asia, North America, Europe, the Mediterranean Sea and the Middle East, also planning to expand our direct service to perform a wide service coverage.
Our fleet size is 1,611,060 TEU which is the 6th largest in the world (as of September 2021). Operations will be performed through a fleet of 220 vessels, including 46 super-large ships, such as the world largest 20,000TEU container-ships, in a service network covering over 106 countries around the world.ONE. It’s our name and our purpose.
Together with our customers and partners, we will face every challenge as ONE, to discover and offer optimal solutions.
And, working as ONE with the world, we will continue uniting countries and regions through our activities.
Our unsurpassed belief in the power of ONE drives us.
We blend and refine different ways of thinking, different cultures, and different skills, giving life to a new way of moving the world.
The future of container shipping is waiting to be explored, and we’re excited to explore.
As ONE, we absolutely can.
Location319 ChamchuriSquare Bldg., 28th., Unit 1-16, Phayathai Road, Pathumwan Sub-District, Pathumwan District, Bangkok 10330
Contact personHR
Telephone02-097-1358
Website
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