Contact Center Supervisor

Amway (Thailand) Ltd.

Aviation/Airlines, Accounting/Auditing, Financial/Banking/Securities, Human Resources, Marketing, I.T. - Software/Telecommunication, Hotel/Resort, Agriculture/Forestry, Legal/Business Consulting, Consumer Product, Electronic, Beverages/Food/Restaurant, Paper & Pulp, Medical/Pharmaceutical/Medical equipment, Petroleum/Energy/Mining, Construction/Furnishings, Chemicals/Petrochemicals, Packaging, Entertainment/Media, Publishing & Distribution, Clothing/Footwear/Garment, Automobile & Parts, Real Estate, Jewelry & Ornaments, Retail/Wholesale, Education, Non-Profit Organization, Transportation/Logistic, Trading/Import/Export, Graphic Design, Advertising/Public Relations, Government, Furniture, Toy, Insurance, Hospital, Travel, I.T. - Hardware, I.T. - Internet, Sport/Recreation, Machinery, Quality Assurance/Quality Control, Business Service, Production/Manufacturing, Beauty/Cosmetics

06/01/2025

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Basic Requirements

Full Time

2 - 5 Year

Bangkok and its Vicinity

Bachelor's Degree or Higher

Negotiable

Responsibilities

- Experience in customer service field, especially from Contact Center function.

- Customer Service Mindset / Act promptly to solve to customers’ issues with high sense of responsibility

- Excellent interpersonal and communication skills and listening skills both Thai and English.

- Able to work under pressure within a limited timeline and specific resources

- Ability to approach problems systematically and effectively

- Leadership and interpersonal skills with self-confidence.

- Team management skill with ability to handle changes.

- Be responsible, devoted to work and able to plan work well.

- Be able to endure the pressures of time, changes, and work hard.

- Be creative and innovative.

Requirements

- Thai nationality, Male or female

- Good computer skills on MS-Office, Call Center System (Telephony, Case Management, etc.) is a plus.

- Good problem-solving skill and carefulness.

- Able to work in shift (between 9.00-20.00 >>Shift1: 09.00-18.00 Shift2: 11.00-20.00 and work 5 days/week)

Location: Amway(Thailand) Co.,Ltd Bangkapi, Ramkhamhaeng near Nida University.

Welfare and Benefits

Provident Fund
Staff training and development
Marriage gift
5-day work week
Social security
Health insurance
สิทธิการเบิกค่าทันตกรรม
Annual trip or party
Performance/results-based bonus
Annual bonus

Amway (Thailand) Ltd.

About Company

Amway is one of the world’s leading direct selling companies operating in over 100 countries around the world. As business has expanded, we have connected with people by offering them the opportunity to experience the business potential of our quality products. In this regard, our vision of building a brighter future by Helping People Live Better Lives today is reflected. We respect our employees, recognizing their dignity, rights and contribution as individuals. We are committed to providing a workplace that stimulates creativity, quality and dedication. We offer training to encourage productivity, achievement and personnel satisfaction. We strongly believe that Amway is where you can create your own destiny.

Be part of a 20 Billion Baht success story!!! We are looking for partners on the road of success. Then come and join a truly global enterprise that has won The Honor Award for Labor Relations and Welfare (1997, 2006-2014) with The Top Employer Thailand Award (2015 & 2016) for 2 consecutive years and Top Employer Asia Pacific 2016 Certification.

Amway (Thailand) Ltd. is looking for qualified candidates to become important players in the challenge of building a 20 billion baht business. We’recommitted to supporting and developing our people, and providing continuous training, equipment, and techniques to enable you to achieve your full potential. You will also enjoy an attractive remuneration package designed to enhance your lifestyle here!