Customer Service ( English Skill) @ Central Group Online
Central Retail Corporation Public Company Limited• Answering calls/chat/the email from Thai and foreign customers professionally and responding to customer inquiries and complaints.
• Excellent customer service, focused on all enquiries and provided services
• Coordinate to related departments for solving the issues.
• Keep records and up-to-date logs of your conversations on our contact center database system
• Work towards KPI’s to earn your monthly bonuses!
• At least 1 years of experience Contact center / Customer Service field
• Flexibility with rotational shifts. (8:45 - 18:15 , 11:30 -21:00) , Work 5 days/week
• Excellent problem solving and critical thinking skills
• Excellent verbal and written communication skills in Thai/English
• Open to learning and having open-mindedness
• Welcome new graduateed
Work location : Jewelry Trade Center (Silom) Contact : Khun Am 065-7194961
- Staff training and development
- Overtime
- ค่ารักษาพยาบาล
- 5-day work week
- Social security
- สวัสดิการค่ารักษาพยาบาล 38,000 บาท/ปี, ค่าทันตกรรม 2,000 บาท/ปี
- สหกรออมทรัพย์
- สิทธิการเบิกค่าทันตกรรม (Dental insurance)
- ส่วนลดพนักงานเมื่อซื้อสินค้าในเครือเซ็นทรัล
- Performance/results-based bonus
The Central Group consists of a variety of diverse investment in various corporations, each of which has become the leader in the retail, property development , hospitality , food and beverage industries.
These complementary businesses continue to strengthen our position in the marketplace both domestically and internationally.
In 2014, Central Group revealed the organizational restructuring to streamline. 9 new business groups such as Central Department Store Group (CDG), Central Food Retail Group (CFG), Central Hardlines Group (CHG), Officemate Group (OFM),Central Pattana Group (CPN),Central Marketing Group (CMG), Central Hotels and Resorts Group (CHR), Central Restaurants Group (CRG) and Central Group (VIETNAM) to spearhead the conglomerate at global level , focusing on sustainable growth with strategy of excellence in "Branding","People","Synergy" and consolidating the strength of Central Group "to be Number One" under the concept of "One Group".