Authorization Manager - Startup New Business (Credit Card)
ธนาคารแลนด์ แอนด์ เฮ้าส์ จำกัด (มหาชน)- Identify staffing needs, create job descriptions, and recruit/train team for operational readiness.
- Establish reporting hierarchy, allocate roles, and ensure operational efficiency.
- Create policies, workflows, and SOPs; define SLAs for approval timelines; analyze data for improvements.
- Collaborate with IT and procurement teams to select and implement tools for authorization activities.
- Oversee authorization requests, ensuring SLAs and quality standards; manage high-value approvals and staffing during peak periods.
- Establish escalation paths, ensure proper risk assessments, and monitor for suspicious activities.
- Track KPIs (e.g., turnaround time, accuracy), conduct performance reviews, and report on trends and risk mitigation.
- Ensure authorization processes align with policies and regulatory requirements, maintain audit readiness, and collaborate with auditors.
- Full-time position in call center environments, with potential for extended hours or weekend work based on business needs.
- Bachelor’s degree or higher in business administration, or related field
- 5+ years of experience in authorization operations, management or related filed, preferably in the banking or credit card industry
- Strong understanding authorization tools workflow and fraud prevention systems
- Analytical and problem-solving skills with a focus on operational efficiency
- Proficient in data reporting and analysis tool
- Excellent leadership and team building skills
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to handle high-pressure situations.
- Car park allowance
- Life insurance (ประกันชีวิต)
- กองทุนสำรองเลี้ยงชีพ
- การฝึกอบรมและพัฒนาพนักงาน
- ทำงานสัปดาห์ละ 5 วัน
- ประกันสังคม
- ประกันสุขภาพ
- ประกันอุบัติเหตุ
- เงินช่วยเหลือฌาปนกิจ
- โบนัสตามผลงาน/ผลประกอบการ
LH BANK
We are Family
Opportunity for a Compelling Change For the Better
Why not? When it is refreshing enough!! From the country is largest asset-based and most secured property developer with the highest market share, to forming an integrated financial institution with top notch expertise in Time Deposit, Housing Loan, Factoring, Corporate
Be a part of this novelty where people are our prime assets and every path taken by you is full of growth and success opportunities.
Toward Success Together