• Keep customers fully informed of updated status of their shipment.
• Coordinate with overseas agents for pre-alert and relevant shipping documents.
• Communicate with airlines, customers, local vendors and overseas agents.
• Constantly monitoring of export and import shipments.
• Managing local and international customers on the requirements of import documentation and following up the status of delivery of shipment Solve problems using analytical and critical thinking skills
• Create summary reports and send to the supervisor and stakeholders
• Issuing billing invoices, freight invoice, credit note, debit note and cost control.
• Perform other duties as assigned by Manager