Talent Acquisition &TDP Manager

To conduct effective talent attraction and selection process for both permanent and temporary staffs in order to support company’s people strategy and business objectives. Ensure a timely organized and comprehensive procedure to select the qualified staff to line functions.

Talent Acquisitions Manager with full-cycle recruiting experience, from talent souring and attracting candidates to interviewing and hiring great candidates. Collaborate with hiring head leader on a regular basis and proactively identify hiring needs. Be able to attract candidates using various sources with experience in screening, in-dept interviewing and assessing candidates.

Recruitment & Staffing:

• Driving the full spectrum of recruiting and selection activities

• Creating and implementing talent acquisition strategies for leadership, mid-career and graduate hiring

• Designing and driving the adoption of consistent recruiting, interviewing and hiring practices that support a strong candidate experience

• Partnering with leaders within the organization to track the ongoing hiring needs of their business

• Managing end-to-end recruitment for senior roles

• Identifying and partnering with external providers as required to ensure hiring needs are met

• Defining and driving the team to meet and exceed hiring benchmarks relating to time to fill, cost per hire, diversity hiring, and hiring manager and candidate satisfaction

• Defining and leading projects focused on continuous improvement

• Staying up-to-date with industry trends, best practices, and emerging recruitment technologies, incorporating innovative approaches into our talent acquisition efforts.

• Foster a positive work environment by addressing employee concerns, promoting open communication, and handling conflict resolution effectively.

• Conduct employee engagement surveys and develop action plans to improve morale and retention.

• Organize employee recognition programs and wellness initiatives to enhance job satisfaction.

• Oversee the performance appraisal system and ensure that it is aligned with the company’s goals.

• Provide support and guidance to managers in setting performance objectives and conducting performance reviews.

• Implement continuous development programs to improve employee performance.

• Ensure that the company’s HR practices are compliant with Thai labor laws and regulations.

• Update and maintain the policies, and procedures to reflect legal changes and organizational needs.

• Keep the company’s management team informed of any legal developments and changes to employment law.

• Bachelor’s degree or Master degree in Human Resources, Business Administration, or a related field.

• Minimum of 5 years of experience in human resources management, preferably in the Call Center Business.

• Strong knowledge of Thai labor laws and regulations.

• Experience in recruitment, employee relations and performance management,

• Proven ability to manage employee engagement and performance improvement initiatives.

• Strong communication and interpersonal skills.

• Excellent organizational and time-management abilities.

Location: Pakin Building 8th Floor, Ratchadaphisek Road, Din Daeng, Bangkok 10400