Lead - Revenue and Quality Development

- Manage and lead a team of revenue professionals

- To manage and increase customer care revenue to achieve target.

- To setup customer care P&L and control budget.

- To setup new project, System Update(Sirius, SAP, E-store)

- To setup and control OKRs of section

- Prepare related report and report to management

- Bachelor’s degree with 3+ years of experience in sales, service, marketing, business, or related field

- Strong leadership skills with experience managing a team and collaborating with cross-functional teams

- Data-driven mindset with experience in analytics and the ability to analyze data to identify trends, insights, and opportunities

- Good computer skills (MS Excel would be advantage)

- Well organized and strong in working under pressure.

- Good attitudes and patient for client and suppliers.