Provide written specifications and work with development team for any related change management activities.

Provide application training for end users to ensure they are well equipped with knowledge to fully utilize the applications.

Together with other IT support team members and external consultants, capture and log all user calls and ensure prompt response and solution for users.

Provide references for users by writing and maintaining creative user documentation.

Provide recommendations to end users (as per policy) about accessing information and support.

To assist in report building for business unit.

Be up to date with latest software technologies.

Any other duties and responsibilities as and when assigned by immediate superior or management.

5e:["https://www.idsmed.com"] 5f:{"latitude":"13.651685","longitude":"100.647922","mapImgUrl":"https://maps.jobtopgun.com/11/20451/maps/20451.png","positionImageUrl":"https://maps.jobtopgun.com/11/20451/maps/20451_97.png"} 60:T7dc,The IDS Medical Systems Group (“idsMED Group”) is a leading integrated medical distribution and supply chain solutions company in ASEAN. It has a comprehensive distribution and value-added service network across Asia with access to over 10,000 healthcare institutions, including government and private hospitals, day surgery centres, specialist and primary care clinics, laboratories and nursing homes. idsMED represents over 200 global medical brands in equipment and medical consumables, with a focus on many specialty segments including Intensive Care, Infection Control, Surgical Workplace, Diagnostic Imaging, Patient Support System, Cardiovascular, O&G and Peri-natal.

Supported by a workforce of 1,700 employees including 700 highly experienced field medical and sales specialists and over 300 professional bio-medical engineers across the region, idsMED offers a one-stop solution covering marketing and sales, biomedical engineering se