Customer Quality Engineer (CQE) ( Phetchaburi Plant )

•    Investigate day to day Quality Issues within the CVJ plant / Hands-on involvement with Production and QA Tech. group.
•    Lead Quality team upon receipt of any internal problem.
•    Perform investigation of product or process with detailed reports and results (Problem Solver Worksheet, CARs, Investigation Reports / Excel or Word based).
•    Investigation includes researching / pulling any past production records, setup sheets, inspection data, etc.
•    Coordinate containment of suspect product as needed – Containment data required.
•    Assist sorting product from time to time.
•    Perform Root Cause Analysis –
•    Lead / Facilitate Problem Solving Teams & Countermeasure meetings.
•    Lead / Facilitate Quality Improvement Teams (scrap reduction, etc.) within assigned Production areas.
•    Review and monitor performance of quality targets (Scrap, Hold, complaints, etc.).
•    Update Quality documents as required (Control Plans, PFMEAs, Process Flows).
•    Write detailed work instructions / standard operating procedures / inspection standards.
•    Review Process changes, Special Acceptances.
•    Create / Issues Quality Notices SOP /WI as needed
•    Train employees, as required, on any Quality related documents, procedures, etc.
•    Must be able to travel to Customers as required.
•    Interact with all internal departments, (production, engineering, quality), as well as suppliers and customers.