Administrative Assistant (New Graduate)

Business : Leading company to provide loss adjustment services

• Answers and responds incoming calls in professional manner, as appropriate.
• Arranges outgoing mails, claim reports or the like to customers (Insurers, brokers, etc.) via company delivery system.
• Sorts incoming mails, parcels and delivers to staff as appropriate.
• Maintains various logs and records of mails/parcels received or sent in the delivery record.
• Opens new claim in the company claim system and prepares claim file for loss adjuster
• Types and issues claim reports, together with claim supporting documents, as per customers request in timely fashion, as well as responds to customer emails or correspondences as appropriate.
• **Audio typing is a plus, but training can be provided
• Checks claim number once available, as well as other information required by loss adjuster.
• Records report logs in the related spreadsheets and in the company claim system correctly and in timely fashion. (Claim register, OIC register, Outstanding Claim list, etc.)
• Updates claim data in the company claim system, uploads data to company server and/or as assigned by customers. (Vanguard system)
• Arranges travel, car rent and hotel accommodation
• Prepares PowerPoint presentation upon request
• **Records minutes of meetings in Thai or English
• Prepares monthly claim bordereaux to customers on a monthly basis and/or on particular special projects, or the like.
• Provides other office administrative support to loss adjusters and/or related department, upon request. (i.e. stationery control and purchase, pantry purchase, file storage management, contact government sectors where required, etc.)
• **Performs special projects as assigned occasionally by management.

• Positive attitude with intention of self-development, high responsibility
• Willing to learn new things, new technology, etc.
• Good human relation and able to work both independently and as teamwork.
• Good time management and prioritize work sequences
• Good command of both spoken and written English
• Proficiency of Microsoft Word, Excel spreadsheet, Outlook, PowerPoint
• Correspondences and skills on other communication platforms.
• Basic knowledge of general office administration practices and procedures.
• Awareness of safety practices and procedures