Our vision for the lead R&D team is to place a strong emphasis on user-friendly software development and feature enhancement. We analyze our clients’ requirements and help them achieve better overall performance for their networks.

Our team of professionals are experts on networking systems and network management software. They are eager to provide support and post-sale services to ensure that Service Level Agreements are met through ITIL-aligned service management software. We make certain that our clients are able to operate and maintain their systems with no worry at all.

Netka’s solutions not only reduce unnecessary costs but also strengthen enterprises by providing tools to generate revenue from their high-performing and quality networks. Today our solutions have become a critical part of several success stories in Thailand and are increasingly being expanded to other countries in the region.

59:T52b,• Lead and manage a team of maintenance support technicians, providing supervision, coaching, and mentorship.

• Establish and enforce standard operating procedures for the maintenance support team to ensure consistency and efficiency.

• Monitor and prioritize maintenance requests, ensuring timely and effective resolution of issues.

"• Coordinate with other departments, such as PD, SA Or MK, for support service activities."

• Provide technical guidance and support to the maintenance support team, assisting with troubleshooting and problem-solving.

• Maintain records and documentation of maintenance activities, ensuring accuracy and completeness.

• Implement preventive maintenance programs to minimize equipment downtime and enhance operational efficiency.

• Conduct regular performance evaluations and provide feedback to team members.

• Identify training needs and facilitate training sessions to enhance t