Endpoint Solution Engineer

• Implementation, Investigate and support Microsoft Product Services.

• Design and deployment of solutions with Microsoft Product Services.

• Strong, hands-on experience with one of the following services such as Microsoft Infrastructure, AD DNS DHCP, CA (PKI), Microsoft Exchange, Microsoft 365, Azure AD, Azure, Desktop Management, Mobile Devices Management.

• Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining environment stability.

• Configuration, performance monitoring, maintenance, and security management relating to Microsoft Identity.

• Maintain and enhance engagement with business, IT partners, and other stakeholders for endpoint management activities.

• Experience working with End users to troubleshoot and resolve their issues.

• Ability to build and maintain strong working relationship with various stakeholders.

• Ability and flexibility to adapt to change, including shifting and competing priorities.

• Good Team Player, self-starter and high energetic.

• Hold and IT certification i.e., MCSA, MCSE, CCNA would be advantage.